Should I Customise My CV? Jobseeker Basics XVII

Greg Wyatt • February 16, 2026

In tomorrow's LinkedIn Live, Simon Ward and I will debate the merits of customising applications.


Simon is mainly on the side of customisation, whereas I feel it's often relied on as a crutch that detracts from more effective action.


I'm not against it by any means, yet it falls much lower on my priority list than you might think.


You can join us tomorrow at 1pm GMT, by clicking on this link:

https://www.linkedin.com/events/shouldajobhuntertailortheircvfo7427656161476415488/theater/


You can generally see my views on customisation in three chapters of A Career Breakdown Kit.


I've shared two of them in this newsletter already:


Hierarchy of Pain, which explains why the real essential requirements of a vacancy aren't always articulated or even defined, in which case customisation can actually work against you.


De Facto Automated Rejection and You, in which I explain why the ATS isn't the real problem, and what you should consider instead. Given customisation and 'ATS Compliance' go hand in hand, this is a must read.


The third chapter is shared below and answers the question more directly.


But if it's all far too TL;DR, then you should only customise your application if you answer yes to these questions:


1/ Is my core CV good enough? Good enough is your minimum acceptable level - not the goal - and I'm sorry to say the vast majority of CVs do not meet this threshold.

2/ Do I know the hierarchy of decision making in the hiring process, and what each stakeholder needs from the application?

3/ Does the advert speak to me personally? If it's a generic document, you can bet your customisation will look precisely the same as every other person taking the good advice to customise their application.

4/ Could the employer or agency have further vacancies, now or in future, that I am better suited to?

5/ Does my customised CV resemble my LinkedIn closely enough that it doesn't appear to lie?

6/ Am I articulating applicable skills, direct qualifications and relevant experience in the language of the vacancy?

7/ Does the time taken to customise outweigh the speed needed to apply?

8/ Am I 100% focused on the jobs that best meet my strengths?

9/ Is this a better use of my time than the harder activity I've been putting off?

10/ When applying through a job board, is this CV optimised to be findable for my ideal role through their CV database?


I'm sure there are more, but these are a good start. The three chapters explain why you should ask these questions first, so you can make sure your strategy works for you.


And these are the basis for my side of the discussion tomorrow.


34 - Should I customise my CV?

 

It depends.


Am I qualified?


Strip away bad behaviour, laziness and discrimination, and ask any hiring manager what they want from an application.

I’d wager the most common answer will be -


‘Qualified candidates’


Qualified goes beyond capability.


Can we identify any insurmountable nos?


This might be experience, qualifications, assumption of salary level or commutability, availability, or a lack of work permit.

Often it comes down to assumption. Fair or not, it’s their assumption to make.


All we can do is show how we qualify.


Ask these same hiring managers what proportion of applications aren’t qualified enough, and the answer will be anywhere between 75% and 100%.


Many of these will be wing and a prayer or automated applications. White noise that detracts from qualified candidates.


If you truly are a best-fit candidate for a vacancy, how would you feel if unqualified applications took attention away from you?


In a world where job seekers are often told to ‘shoot your shot’, is it possible that you’ve been an unqualified candidate on occasion?


When looking at any advert, ask yourself -


Am I qualified to do this job?


If yes, ‘How will my application demonstrate that I am qualified?’


This informs whether and how you should customise a CV.


Most jobs are learnable, using transferable skills.


If everyone can learn and has similar transferable skills, neither of these is a remarkable quality. They don’t stand out and they don’t inherently qualify you for a vacancy.


I expect that a significant proportion of what are considered to be unqualified candidates could ‘do that job’ with sufficient support.


It’s just that the expectation is other applicants can do the job better or achieve sufficiency sooner.


This may be perceptual and unfair. It is how many people make decisions when recruiting.


Instead, the onus has to be on the applicability of what we offer.


What’s in it for them?


Can you show how each facet of your candidacy applies in the context of the vacancy?


If you can’t, the decision is likely to be against you in a competitive market.


If you strongly believe you are qualified for points you are always rejected for, you have to articulate why.


This may be for as simple a reason as living 70 miles from their office.


They assume it’s too far and say no.


You’ve been commuting 75 miles for 10 years, and you know you are qualified. Say so.


Same with salary. They judge you were probably on £70k and their budget is £60k max - it’s not going to work.


You’ve done the maths. It’s a great job, the salary is fair, and it’s affordable. Say so.


Or those career gaps.


‘This person’s unemployable - no work for three years!’


‘When I was made redundant, I had the opportunity to support my ailing mother. She passed away in March, and I’m ready to work.’ Say so (and I’m sorry for your loss).


When we talk about being qualified, it’s often more about the skills and capability required to do a job.


If you know you can do the job, show how in your application. This should be the core part of your proposition in words a reader will accept to help us make the right decision.


If you can’t achieve this in your application, you may not be seen to be qualified.


‘Core part’ is important, because you may be someone who has an excellent track record, and a small part of your expertise relates to the core of a vacancy.


You may be able to show this in your application.


However, if you are competing against candidates whose main expertise is the core of the vacancy, you may be perceived generally as a weaker candidate.


An exception might be if you can demonstrate specifically how your wider experience solves problems the vacancy will have.


How can you glean that from a generic advert?


If you aren’t getting any return from customising CVs, it’s because you aren’t seen to be a qualified candidate (if your CV is even seen at all).


And if you can’t provide suitable and sufficient evidence that you are a qualified candidate, you should save your time by not applying.


Whenever I talk to job seekers frustrated by spending hours on customising CVs only to be knocked back instantly, I’m equally frustrated to say they probably never had a chance with those applications.


Strip those applications away and focus on the ones you can show qualified candidacy for quickly.


You’ll save a lot of time and frustration and you’ll IMPROVE your odds, by giving you more time to focus on what matters - more suitable vacancies and different job search activities.


You’ll also improve the odds for more qualified candidates.


Customise to beat the ATS!


Okay, if you’re worried about beating the bots - reread the ATS chapters (p29).


Worry more about being human optimised with a ‘good enough’ CV - it will be implicitly ATS compliant because of what an ATS is.


Yes, solutions are changing all the time, yet as ‘AI’ evolves on recruitment platforms, it will emulate how humans parse documentation.

Appropriate human optimisation is still key, our warts and all.


Not keyword bombing and ‘93% ATS compliant’ piffle.


Good enough


The argument that you should customise your CV against every application to maximise your odds seems to make sense.


Yet, it neglects one key principle. That your starting CV is good enough.


In many applications I see, they are not.


I don’t mean that they haven’t been customised, I mean that they aren’t fit for purpose.


And if that’s the case with your CV, customising only covers over the cracks in a weak document.


CVs in general are weak in specificity, context, applicable skills and readability.


Because people in good times often get by on weak documentation. Jobs are aplenty, suitable candidates competed for - you can succeed with less.


In bad times, good enough has to be a minimum, and most fall short.


I had a debate with a career coach recently who challenged me that ‘good enough’ will never get you a job - why would you always want to be sixth place?


Yet if CVs aren’t good enough to start with, there’s little point in chasing perfect - the most subjective of principles.


If you don’t get past the first sift, you won’t even get to sixth place.


Get the objective principles right and build from there.


Besides, everyone has an opinion on what good looks like in CVs. Perfect for one may be rubbish for another. Quite the stinger when you’ve paid for perfection.


Good enough is about reaching an objectively good CV-state for your context, which depends on all those factors unique to you - your skills and candidacy, the state of your market, the volume of competition and vacancies.


Good enough shows you in your best light, highlighting your candidacy for the role you are most suited for.


You can’t be all things to all people - good marketing is about leaning into what makes you, you.


Get your CV right, and it’s the basis for non-application activities:


  • Your LinkedIn profile (given it should be consistent with your applications)
  • A document you share in networking (there’s no point customising here)
  • A CV that may be found on CV databases (read Better Use of Job Boards - p211)
  • A CV you’ve used for an application you were rejected for, then logged onto an ATS which is visible to the hiring team for more suited vacancies they may not even advertise
  • The basis of how you describe yourself in personal branding, elevator pitches, doorknocking and any other commercial-type activity that can put you closer to a job


A CV isn’t just an application tool, it’s the anchor of your professional identity.


It isn’t just an outbound document, it can attract inbound interest.


And if you get it good enough, any customisation should be minimal, allowing you to apply for suited vacancies more quickly.


Quality of information


Let’s face it, most job adverts and job descriptions aren’t fit for purpose either.


Your experience of generic, misrepresentative job adverts mirrors how recruiters experience generic, misrepresentative CVs.


Those carefully written adverts that appear to speak to you directly… well those are good enough adverts to spend time on.


For the rest, would it make much difference if you relied solely on the job title, working arrangements and salary? Perhaps industry and product type, too.


‘Here at Bircham Wyatt Recruitment, we are a market-leading progressive innovator of fast-paced all-level communication.’


A lot of words which say nothing at all.


And because everyone uses them, they lose meaning - as with transferable skills.


Strip all the twaddle away, and if those top-level points are adequate, I expect you’ll go straight to Essential Requirements to see if you are qualified.


The problem with generic adverts is that these Essential Requirements may also lack Essential Specificity. What’s misrepresentative?


What’s missing? What are they really looking for?


This is often hidden pain that is key to unlocking a vacancy – something I write about in more depth, in the next chapter.


If you aren’t certain on these points, what are you customising against?


Could it be you accidentally edit out what makes you most suited to a vacancy, if what they leave unsaid is the most important piece?


Sometimes this is down to carelessness by the employer - sometimes it’s deliberate:


I once placed an HR Manager at a ‘rapidly growing’ company. They didn’t tell me or her that the thing they needed most was her mass-redundancy experience, which was what she was tasked to do on day one.


The truth was the opposite of their job description.


And sometimes different stages of the hiring process have different priorities, which may never have been articulated in the advert:


Administrator, Recruiter, Line Manager, Head of Department, Director...


A messed-up perfect storm


If you’ve made it this far, you’ve probably been looking for work for a while, in a competitive marketplace with too many qualified candidates, far too many applications, and too few viable vacancies.


Plus, technology that encourages speed and volume.


And under-resourced, over-worked hiring teams, many of whom don’t do hiring as a day job.


Have you ever spent an hour customising a CV only to learn you were application number 232? Without knowing they’d closed applications at 200. And you received an instant rejection?


Sometimes, it may be a question of speed over quality.


How do you find the right balance?


Reciprocity in action


For advertising, the balance is simple.


Invest as much time in your application as their effort in the advert.


For a transactional generic advert - apply transactionally, diarise a follow-up, move on.


Keep these in a transactional fire-and-forget pile.


For the adverts that speak to you personally or take time and care to accurately articulate what the role is and what it offers you, reciprocate this effort in your application.


Keep these in a non-transactional pile.


Measure your return separately.


You’ll find a higher hit rate in the second, with the virtuous circle of your added investment.


While the lower hit rate of the first is mirrored by not needing to have put so much of yourself into it.


What about AI?


There are many wonderful AI tools available, and if you want to take the time out of customising CVs, automating seems a great opportunity.


What exactly are they customising against?


Because the quality of information you can convey is based on situational insight, it seems to me that AI can only tweak terminology or regurgitate what others have already written.


If everyone uses AI in this way, the output is generic resulting in same-same messages and CVs at scale.


This is what I’m hearing from people who are recruiting - reams of identical looking applications that lack punch.


It doesn’t help; it works against you.


For ideation, research, analysis, it’s an effective tool. Ask it which areas of a job description you might focus on selling your experience against.


For applying at scale, for now, it’s part of the noise.


Should I customise my CV and how?


It depends.


If your CV is already ‘good enough’, it shouldn’t take too much time to show how you meet the essential requirements of an advert.


If an advert sings to you and you feel inspired to put your best foot forward, you should (maybe check it’s still live first).

  • Use relevant impact based achievements. ‘I did x by y resulting in z’
  • Show relevant context - if your last employer was a context fit, show how. E.g. Rapidly growing scale-up, 50 to 250 in one year, t/o £24m. Or 500 staff, manufacturing of precision components for aerospace, significant downsizing programme
  • Align your language to theirs - they say PDCA, you said CI. They say S&OP, you said integrated business planning. Don’t fabricate
  • Remember - what’s in it for them? How will you solve their problems or help them reach their desired outcomes?


For other situations, I’d question whether the marginal gain of customisation should be set aside for what may be the maximal gain of what you don’t want to do:


Networking, doorknocking, personal branding, and all those other inbound and outbound activities that might get you closer to a job.



By Greg Wyatt August 18, 2026
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By Greg Wyatt August 11, 2026
What follows is Chapter 49 in A Career Breakdown Kit (Summer 2026) . It's like many other chapters in that I've tried to make it stand alone, yet it's deeply connected to the rest of the book. For example, if you accept your job search is equivalent to launching a product to market - where you are the product and your next employer the buyer - then a sensible strategy is also equivalent. You execute an appropriate multichannel sales and marketing plan, where you focus on the steps in your control, with considered action and follow up. An interview process is an ongoing negotiation, with each interview equivalent to a consultative sales meeting. And like any good sales professional, you know that the steps preceding, the steps in-between, and the steps after all have a part to play. In my last three offers these have all been contributing factors: The relationship nurtured by the hiring manager led to their new employee hitting the ground running The private information withheld by the candidate that led to an offer rescinded because she could never have fulfilled the role in the first place The enthusiasm shown by a candidate in post interview communications tipped a decision in their favour Recruitment is risk, filled with bias - that doesn't mean you can't make that work for you. 49 - After the interview In a tough job search, getting to an interview can feel a real achievement. If you’ve been accountable in your applications, only going for roles where you are a strong fit, these are tangible opportunities to secure employment. The interview itself isn’t the be-all and end-all. It’s better to see them as the start of a conversation, one that’s only complete when you either have an acceptable employment contract in your hand, or if it’s an unequivocal no. Continuing this conversation in the right way, and in ways other candidates may not think to, can bring hoped for and unexpected gains. A few weeks back I filled a vacancy which had a strong shortlist. The final three were all employable, and the company would have taken all three had they been able to. The second choice candidate was disappointed and took it well, responding professionally. I worked hard to give all three a good experience with regular updates and constructive feedback. I too was genuinely disappointed for the ‘unsuccessful’ candidates. Two weeks after accepting the offer and returning the signed contract, the first-choice candidate withdrew. She’d received a significantly improved offer having been headhunted. Within two hours of passing the news on to the hiring team, the 2nd choice candidate was offered the role and accepted. How she had responded to her initial disappointment was a key element in this offer being put forward. The same was true of her experience with us in her decision to accept the offer. In many ways an interview is like a sales meeting. One party pitches their offering which might be customised against the questions asked. The other party makes a decision on whether and how to proceed. In an interview both the candidate and employer act as both seller and buyer. As a job seeker you get the final say on whether you say yes, no or something in between. Your decision is influenced by factors you may not divulge to the employer, such as an unexpected intervention (illness, accident, family), personal circumstances or other offers that may come up. It’s the same for the employer. They may have a hierarchy of decision-making, changes in the business and changes outside of the business - many things that can influence an interview decision or time frame, different from what was initially agreed. In sales we know that a deal isn’t agreed upon until the invoice is paid. Even if there is an initial ‘yes’ in a meeting we follow up suitably. Follow-up email to confirm details of the conversation and next steps. Thank you for your time Follow up at the appropriate time to check progress If it’s ‘no right now’, follow up over time to build a relationship until they are ready to buy If it’s ‘no answer’, find appropriate reasons to follow up, ending in a breakup email What this actually looks relates to what their sales (hiring) process is, playing to their rules and breaking those same rules in an appropriate way. In the UK, 61% of private sector employers are SMEs, whereas the vast majority of money is in the corporate space. The differentiator in recruitment is that the more corporate you get, the more transactional and matrix-led recruitment often becomes. Some of the rules of the game will be different. This illustrates how and why things are different depending on the context. Public sector, charities, geography, bias, habit, strategy - these all affect the rules of what appear similar processes from the outside. It’s important not to be cynical or come across as coercive. Respect the process and any rules you learn about. Thank you notes Most of the employers I partner with are interested in candidate feedback and interest post-interview - to help them reach their decision for the right reason. Were you applying directly, their interest in your view would be the same. A naturally written thank you note sent appropriately should not work against you. It might work for you and it’s a situation where someone’s bias can be a benefit. ‘Dear Greg, I wanted to thank you for your time today and the opportunity to interview at ABC Corp. It was a pleasure to meet you and Gary and helpful to understand more about your role and environment. I remain keen and would be delighted to return for the next stage. You mentioned you’ll make a decision by the end of next week and I look forward to hearing from you. Do let me know if I can help with anything - my number is …. Kind regards,’ It’s an opportunity to build on or mitigate inconclusive points in an interview if there’s an example you neglected to share or if you didn’t convey information in the right way. Maybe they let slip they’d be concerned if the role would keep your interest in the long term - why not own this? ‘During the interview you asked if I could see myself in this role long-term. It’s a role I’d enjoy - taking on a hands-on role I can get stuck into is an exciting challenge, while my experience in xxx would be beneficial for yyy.’ Keep it more succinct than my email though. Write it in your own words in a similar tone to how you came across in the interview. Will it make a difference? Only marginally, in some situations. Is it worth doing as a natural way to continue the conversation? I think so. Don’t be disheartened if you don’t get a reply - they may have a policy to follow. And to that coercive point above don’t say ‘I’m the best candidate. You’d be a fool to miss out,’ or something more subtle that might suggest the same. Additional interviews In an ideal world you’d get a full view of the interview process before the interview. Unfortunately some employers enjoy playing a game of interview chicken, revealing more and more interview stages as you go through them. Most are somewhere in between. Try to establish the full process as early as possible in case there is anything that is non-negotiable for you. For example, I know some people categorically do not want to do technical tests or ‘business plan’ style presentations, having had their fingers burnt in the past. It’s your choice what might be a non-negotiable - for any reasonable employer these are typically used as a means for fair assessment. Treat any interview in the same way as the first interview: prepare as fully as possible and assume nothing. Unless you know their hierarchy of decision-making, that new person you meet at fourth stage for an informal chat might well be the person with the final say. Even a social get-together after an offer is put forward might be seen as an assessment. Appropriate follow-ups It’s a careful balance. You want to show you are interested, not desperate. You need an answer, not to be inappropriately intrusive - even if that’s not your intent perception holds weight. Following up in the right way is a good tactic. If you can gain an understanding of their time frames or process work to that. Anything and everything can happen behind the scenes, including unexpected absences. Things can slip in a way employers may not see as notable. A few work days after you were expecting to hear, drop them a polite line. ‘Hi Greg, I wondered if you had any news on how you want to proceed with this role. Is there any update you can share? Kind regards,’ You can play a bit of keeping up with the Joneses if it’s true - ‘I remain interested - I do have two interviews this week with other employers. Would you like me to keep you updated?’ Sometimes no news is no news and you might need to be patient. Eventually you may come to a point where you need a decision from them - such as if your 2nd choice company gives you a job offer. A breakup email can be a good thing. Even if this doesn’t prompt an update or decision from them, you give yourself agency to walk away with no ‘what ifs?’ And if they do come back later, you can make a separate decision on whether to revisit them. One such email might be: ‘Hi Greg, I enjoyed our interview on May 21st. You mentioned you’d reach a decision the following week. Can I assume you have moved forward with another candidate? I’ll draw a line through my application for now and will be happy to pick up our conversations at a later date, if appropriate. Kind regards,’ Written appropriately, there are three outcomes: You get a reply confirming they have appointed You get no reply and can move on You get a reply with more information That last point may be ‘no news’ or something actionable. Sometimes it might even prompt good news. Whatever the outcome, you can move forward. Keeping in touch long-term Sometimes a no might be a ‘no for now’, especially when you are later on in the process, such as being pipped to the post at final interview. If yours is a business as usual role where there are a number of employees fulfilling similar duties in the same company, you may well be suitable for other roles that come up in future. How can you keep in touch appropriately so that you help their decision making when another vacancy comes up? Find reasons to occasionally keep in touch (maybe once every couple of months). If they are active on LinkedIn you could follow their content and add constructive comments. It may come to nothing but it may give you early sight of a new vacancy. If you see another vacancy advertised check it out. Drop them a line directly rather than just apply given you are continuing a conversation rather than coming in cold. And if they reply to say ‘don’t bother’, at least you know.