Candidate resentment and you

Greg Wyatt • June 23, 2026

Yesterday I came across one of many posts from job seekers expressing exasperation of the hoops they are asked to jump through.


Within this list of Asks that would not be tolerated were questions that tackle social mobility and diversity monitoring.


They are commonly used to check that recruitment outcomes broadly reflect the availability of candidate demographics. And where there is a mismatch, this is an opportunity to make their processes more accessible and inclusive.


Additionally, they are data that is collected separately from the recruitment process, and is private and confidential, with no visibility to hiring teams.


The only problem is that of perception:


  1. What is your date of birth?
  2. What is the highest level of education of your parents?


Questions so unrelated to capability it seems there is a game being played. To the extent it can make out of work job seekers decide not to complete their application.


This is candidate resentment distilled, and why I want to share Chapter 16 of A Career Breakdown Kit (2026). A chapter on the assumptions that may be holding you back, and one which employers should consider too.


16 - About candidate resentment

 

Over the past few years, a phenomenon has come to the fore in recruitment - candidate resentment.


It’s the notion that the experiences candidates have of a recruitment process, and of their wider job search, informs their actions.


Some examples:


  • You’ve been lowballed a few times having applied for a job that advertised £competitive salary. Therefore, you won’t waste your time by doing so again
  • ‘Hitting the ground running’, ‘a resilient approach’, ‘able to cope with ambiguity’ are red flags in a job advert
  • An interviewer who asks silly questions shows a dodgy employer
  • A protracted interview process shows a company that can’t make decisions
  • ‘I will never apply to a company that uses Workday!!!!!!?!!!! 1!’
  • A high number of visible applications makes it pointless to apply for an advert.


On an individual basis, employers won’t see this as a big deal, especially if they’ve filled the vacancy.


However, we live in a connected society where experiences are shared widely, which can create a wave of resentment.


Employers would do well to recognise this phenomenon and deliver a process that does the opposite. This would stand out for candidates and reduce the possibility of candidates stepping away from a recruitment process.


The sale of hope


Candidate resentment is driven by strong emotion and common experience - something that’s easy to take advantage of by the cynical.


How often have you read a promotional message, which said something along the lines of:


How annoying is it when you’ve spent two hours applying for a job and the ATS rejects you instantly? ATS won’t even look at you if your CV / resume isn’t compliant! Buy my ATS compliance writing service


Apply for 100 jobs with no replies? Try the hidden jobs market! Buy my services and I’ll show you the way


Worse, these messages feel true and are widely spread, irrespective of any basis in fact.


And this resentment informs your actions.


Actions which may cut your nose off to spite your face.


What employers do


Recruitment is a rare function that has no continuing professional development and little in the way of best practice to guide employers.


Because there isn’t a north star for the profession, employers often make it up as they go. We don’t have the equivalent of CIMA, ACCA, CIPD, CIPS or any other chartered body in the UK.


We’re an industry that looks at what others do because starting from first principles is hard. If others have a suboptimal process, it’s likely we do too.


It’s one reason why ChatGPT type tools are becoming popular - they allow adverts to do exactly the same as everyone else quicker, and perhaps more engagingly. Even if it does nothing to help those adverts sell or stand out.


Where there is a formalised approach, it’s typically because recruitment is contained in another function - such as within HR or

Administration, or in the role of a founder.


These are functions which have other priorities, leading to recruitment being seen as an administrative burden rather than a commercial opportunity.


When times are busy, it’s easy to either do recruitment habitually (rather than intentionally) or fit it in where you can (rather than strategically).


Of course, some employers are rubbish at recruitment in the same way they are rubbish at employment.


It’s easy to assume that anyone who gives a poor experience in recruitment will be that kind of employer.


This isn’t true.


Herein lies the problem with candidate resentment, for you, as a job seeker, in a job search that has no doubt created much resentment.


I speak to many employers who do exactly the things people resent yet are great employers for the right people.


Sometimes £competitive salary is stated due to a compensation philosophy that is generous but not fixed. Perhaps not ideal, but not necessarily a lowball.


Some use Workday because of its Accounting and HR functions with the ATS being a bolt on.


And so on.


Real life has nuance that socials don’t show - because nuance reduces engagement. You are less likely to read them, and dopamine hungry writers are less likely to write them.


And you?


Assume nothing.


Where possible, gain insight.


A bad hiring step might hide a great employer.


If you find yourself reacting emotionally to something on socials - stop, breathe and look at it logically. Look for evidence and always ask ‘where is the money?’


The answer to that question may show why a post was written.


Do people want to be popular as hero employers / recruiters / career coaches? Or do they have something to say that’s helpful?


Treat low effort processes reciprocally and invest your energy in the ones that matter.


But you also want to put yourself in a position where you have the best chance of saying no, rather than the employer doing that for you.


You may not like £competitive salary - you can always apply and state your salary expectation. Take note of the application (in case they contact you) and move on.


In some ways resentment is helpful, even healthy - it can protect, it can help you cope, it can help you heal, it can flag danger to others.


Take care not to let it define how you act or who you are.



By Greg Wyatt August 18, 2026
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By Greg Wyatt August 11, 2026
What follows is Chapter 49 in A Career Breakdown Kit (Summer 2026) . It's like many other chapters in that I've tried to make it stand alone, yet it's deeply connected to the rest of the book. For example, if you accept your job search is equivalent to launching a product to market - where you are the product and your next employer the buyer - then a sensible strategy is also equivalent. You execute an appropriate multichannel sales and marketing plan, where you focus on the steps in your control, with considered action and follow up. An interview process is an ongoing negotiation, with each interview equivalent to a consultative sales meeting. And like any good sales professional, you know that the steps preceding, the steps in-between, and the steps after all have a part to play. In my last three offers these have all been contributing factors: The relationship nurtured by the hiring manager led to their new employee hitting the ground running The private information withheld by the candidate that led to an offer rescinded because she could never have fulfilled the role in the first place The enthusiasm shown by a candidate in post interview communications tipped a decision in their favour Recruitment is risk, filled with bias - that doesn't mean you can't make that work for you. 49 - After the interview In a tough job search, getting to an interview can feel a real achievement. If you’ve been accountable in your applications, only going for roles where you are a strong fit, these are tangible opportunities to secure employment. The interview itself isn’t the be-all and end-all. It’s better to see them as the start of a conversation, one that’s only complete when you either have an acceptable employment contract in your hand, or if it’s an unequivocal no. Continuing this conversation in the right way, and in ways other candidates may not think to, can bring hoped for and unexpected gains. A few weeks back I filled a vacancy which had a strong shortlist. The final three were all employable, and the company would have taken all three had they been able to. The second choice candidate was disappointed and took it well, responding professionally. I worked hard to give all three a good experience with regular updates and constructive feedback. I too was genuinely disappointed for the ‘unsuccessful’ candidates. Two weeks after accepting the offer and returning the signed contract, the first-choice candidate withdrew. She’d received a significantly improved offer having been headhunted. Within two hours of passing the news on to the hiring team, the 2nd choice candidate was offered the role and accepted. How she had responded to her initial disappointment was a key element in this offer being put forward. The same was true of her experience with us in her decision to accept the offer. In many ways an interview is like a sales meeting. One party pitches their offering which might be customised against the questions asked. The other party makes a decision on whether and how to proceed. In an interview both the candidate and employer act as both seller and buyer. As a job seeker you get the final say on whether you say yes, no or something in between. Your decision is influenced by factors you may not divulge to the employer, such as an unexpected intervention (illness, accident, family), personal circumstances or other offers that may come up. It’s the same for the employer. They may have a hierarchy of decision-making, changes in the business and changes outside of the business - many things that can influence an interview decision or time frame, different from what was initially agreed. In sales we know that a deal isn’t agreed upon until the invoice is paid. Even if there is an initial ‘yes’ in a meeting we follow up suitably. Follow-up email to confirm details of the conversation and next steps. Thank you for your time Follow up at the appropriate time to check progress If it’s ‘no right now’, follow up over time to build a relationship until they are ready to buy If it’s ‘no answer’, find appropriate reasons to follow up, ending in a breakup email What this actually looks relates to what their sales (hiring) process is, playing to their rules and breaking those same rules in an appropriate way. In the UK, 61% of private sector employers are SMEs, whereas the vast majority of money is in the corporate space. The differentiator in recruitment is that the more corporate you get, the more transactional and matrix-led recruitment often becomes. Some of the rules of the game will be different. This illustrates how and why things are different depending on the context. Public sector, charities, geography, bias, habit, strategy - these all affect the rules of what appear similar processes from the outside. It’s important not to be cynical or come across as coercive. Respect the process and any rules you learn about. Thank you notes Most of the employers I partner with are interested in candidate feedback and interest post-interview - to help them reach their decision for the right reason. Were you applying directly, their interest in your view would be the same. A naturally written thank you note sent appropriately should not work against you. It might work for you and it’s a situation where someone’s bias can be a benefit. ‘Dear Greg, I wanted to thank you for your time today and the opportunity to interview at ABC Corp. It was a pleasure to meet you and Gary and helpful to understand more about your role and environment. I remain keen and would be delighted to return for the next stage. You mentioned you’ll make a decision by the end of next week and I look forward to hearing from you. Do let me know if I can help with anything - my number is …. Kind regards,’ It’s an opportunity to build on or mitigate inconclusive points in an interview if there’s an example you neglected to share or if you didn’t convey information in the right way. Maybe they let slip they’d be concerned if the role would keep your interest in the long term - why not own this? ‘During the interview you asked if I could see myself in this role long-term. It’s a role I’d enjoy - taking on a hands-on role I can get stuck into is an exciting challenge, while my experience in xxx would be beneficial for yyy.’ Keep it more succinct than my email though. Write it in your own words in a similar tone to how you came across in the interview. Will it make a difference? Only marginally, in some situations. Is it worth doing as a natural way to continue the conversation? I think so. Don’t be disheartened if you don’t get a reply - they may have a policy to follow. And to that coercive point above don’t say ‘I’m the best candidate. You’d be a fool to miss out,’ or something more subtle that might suggest the same. Additional interviews In an ideal world you’d get a full view of the interview process before the interview. Unfortunately some employers enjoy playing a game of interview chicken, revealing more and more interview stages as you go through them. Most are somewhere in between. Try to establish the full process as early as possible in case there is anything that is non-negotiable for you. For example, I know some people categorically do not want to do technical tests or ‘business plan’ style presentations, having had their fingers burnt in the past. It’s your choice what might be a non-negotiable - for any reasonable employer these are typically used as a means for fair assessment. Treat any interview in the same way as the first interview: prepare as fully as possible and assume nothing. Unless you know their hierarchy of decision-making, that new person you meet at fourth stage for an informal chat might well be the person with the final say. Even a social get-together after an offer is put forward might be seen as an assessment. Appropriate follow-ups It’s a careful balance. You want to show you are interested, not desperate. You need an answer, not to be inappropriately intrusive - even if that’s not your intent perception holds weight. Following up in the right way is a good tactic. If you can gain an understanding of their time frames or process work to that. Anything and everything can happen behind the scenes, including unexpected absences. Things can slip in a way employers may not see as notable. A few work days after you were expecting to hear, drop them a polite line. ‘Hi Greg, I wondered if you had any news on how you want to proceed with this role. Is there any update you can share? Kind regards,’ You can play a bit of keeping up with the Joneses if it’s true - ‘I remain interested - I do have two interviews this week with other employers. Would you like me to keep you updated?’ Sometimes no news is no news and you might need to be patient. Eventually you may come to a point where you need a decision from them - such as if your 2nd choice company gives you a job offer. A breakup email can be a good thing. Even if this doesn’t prompt an update or decision from them, you give yourself agency to walk away with no ‘what ifs?’ And if they do come back later, you can make a separate decision on whether to revisit them. One such email might be: ‘Hi Greg, I enjoyed our interview on May 21st. You mentioned you’d reach a decision the following week. Can I assume you have moved forward with another candidate? I’ll draw a line through my application for now and will be happy to pick up our conversations at a later date, if appropriate. Kind regards,’ Written appropriately, there are three outcomes: You get a reply confirming they have appointed You get no reply and can move on You get a reply with more information That last point may be ‘no news’ or something actionable. Sometimes it might even prompt good news. Whatever the outcome, you can move forward. Keeping in touch long-term Sometimes a no might be a ‘no for now’, especially when you are later on in the process, such as being pipped to the post at final interview. If yours is a business as usual role where there are a number of employees fulfilling similar duties in the same company, you may well be suitable for other roles that come up in future. How can you keep in touch appropriately so that you help their decision making when another vacancy comes up? Find reasons to occasionally keep in touch (maybe once every couple of months). If they are active on LinkedIn you could follow their content and add constructive comments. It may come to nothing but it may give you early sight of a new vacancy. If you see another vacancy advertised check it out. Drop them a line directly rather than just apply given you are continuing a conversation rather than coming in cold. And if they reply to say ‘don’t bother’, at least you know.