A standard diagnostic
The other day I read a LinkedIn post about the iron triangle as it relates to recruitment.
That you can be fast and good, but it will be expensive.
That you can be fast and cheap, and it will be bobbins.
Or that you can be cheap and good, but it will take longer than the heat death of the universe.
At first glance it’s always made sense, with caveats, though that sense has been ablated with the promise of AI.
Something that promises to be quicker, cheaper and better than people can manage.
The only thing this triangle lacks is judgement-with-responsibility, something AI-style LLMs are currently incapable of, which is why they can be such problematic technology for recruitment.
Though if your priority is speed, saving money, and filling jobs, the lack of judgement in even those algorithms that promise black box bias freedom might not be a problem you’d think much about.
And when the top is spinning in an elegant way this might seem a standardisation you can apply everywhere, while you get on with your day job. Sadly the only place a spinning top doesn’t stop is when you were dreaming all along.
AI has made me think about why the fundamentals of recruitment are so important, using judgement before we launch our projects.
Which is why I like the 5Cs of project management as a way to look at recruitment: complexity, criticality, compliance, culture, compassion.
With an adaptation and an additional C to be fit for purpose.
It’s a great way to consider what approach to deploy:
Complexity: the number of moving parts in a role, supply and demand in the candidate market, resources required to engage and bring forward the right people
Criticality: the impact a vacancy has on the organisation. The opportunity a great hire brings. The damage the wrong hire can cause. And everything in between
Channels: we go where the candidates are, whether at the end a headhunt, from an advert, from sourcing across LinkedIn Recruiter/equivalent tools, CV Databases, ATS records, other platforms, internal applicants, suppliers, consultants, temps, networking, referrals or even from a little black book, which I suspect will become more relevant again when data becomes noise
Compliance: not just employment law, but how technology is used to find, engage and assess candidates in a fair, equitable and inclusive way
Context: the full picture of the company – its organisational and local cultures, principles and values, mission, vision, goals, challenges and trajectory. The nuts and bolts, what that means for your candidates, and trying to understand the same in them
Compassion: recognition of the impact a vacancy has on the employer and its team, balanced with how everyone can be brought together. And compassion for everyone that interacts with our recruitment, in process or invisibly
Yes, I swapped context for culture. Hiring for context necessarily includes culture, and goes much further. And I've added Channels, which should always be established before going to market.
I like these because they’re a way to ensure that how you recruit is proportionate and appropriate. They may even highlight you shouldn’t hire at all.
But what you shouldn’t do is assume one recruitment process is the same as the next, nor that the investment made in reaching desired outcomes should be.
What may seem expensive to you might bring an unexpected return on investment.
What seems slow at the outset might bring a starter quicker than hoped – proper planning and all that.
What seems good quality might fall apart, when the promises prove inadequate.
That’s why it’s so important to diagnose first, before standardising.
Greg
p.s. You're welcome to try my free Hiring Diagnostic & Plan.
It's not based on the 6Cs, which I think require more depth than a free tool can reasonably provide. Instead, it draws on principles from other disciplines: True and Fair from accounting, and Suitable and Sufficient from health and safety.
It's free and private. Give it a go, and let me know if you'd like to chat through how the 6Cs might apply to your recruitment and enhance the resul

